Structuring and Scaling a Post-Sales Org
ABOUT THE EXPERT
Rod Cherkas is the CEO of HelloCCO, a consulting firm that partners with Chief Customer Officers and their leaders to develop, execute and scale their post-sale functions. He previously led post-sale organizations at Gainsight, Marketo, RingCentral and Narvar. In this guide, he outlines the responsibilities and typical growth paths of post-sales functions including services, customer success, support, customer education, customer operations, and partner success.
Sign In
Get Access
Sign up using your work email to get complimentary access to the Delta-v portfolio resources portal.
Responses